2025 Event Agenda
2025 Event Schedule
MON
May 19
Registration
2:00pm-4:00pm
Caribbean Reg West
Supplier Table Set Up
2:00pm-4:00pm
Caribbean Ballroom 1-3
Buyer Orientation
4:30pm-5:00pm
Caribbean Ballroom 6-7
Main Stage Content
Opening Remarks
General Session | Creating Experiential Spaces That Drive Guest Engagement
Quick Fire | Sponsored by: Guest Voice AI
5:00pm-5:50pm
Caribbean Ballroom 6-7
Open Time
5:50pm-6:30pm
Welcome Reception: Kickoff Tailgate
6:30pm-8:00pm
Boca Patio/Pier
TUE
May 20
Morning Activity
(Optional) Join your fellow attendees for a morning walk around the resort
6:30am-7:15am
Networking Breakfast
8:00am-9:00am
Boca Patio/Pier
Main Stage Content
Morning Remarks
Keynote | Service that Rocks: Amping Up Operations by Becoming Guest Obsessed
Executive Panel | Human + AI: Unlocking the Future of Hotel Finance Operations | Sponsored by: Veridian
Quick Fire | Sponsored by: Nurture Hospitality Group
9:15am-10:45am
Caribbean Ballroom 6-7
Networking Break and Product Showcase
10:45am-11:30am
Caribbean Ballroom 4
Coffee Bar | Sponsored by: DIRECTV HOSPITALITY
11:30am-4:30pm
Caribbean Ballroom 1-3
1:1 Meetings
11:30am-12:40pm
Caribbean Ballroom 1-3
Networking Lunch
12:40pm-1:40pm
Boca Patio/Pier
1:1 Meetings
1:45pm-2:55pm
Caribbean Ballroom 1-3
Networking Break and Product Showcase
2:55pm-3:15pm
Caribbean Ballroom 4
1:1 Meetings
3:15pm-4:25pm
Caribbean Ballroom 1-3
Open Time
4:25pm-6:00pm
Evening Reception: Hotec Cares
6:00pm-8:00pm
Sun Deck
WED
May 21
Networking Breakfast
8:00am-9:00am
Boca Patio/Pier
Main Stage Content
Morning Remarks
General Session | U.S. Lodging Industry H1 2025: Navigating Volatility
Panel Discussion | Navigating Labor Shortages: Innovative Solutions for Hoteliers
9:15am-10:30am
Caribbean Ballroom 6-7
Networking Break and Product Showcase
10:30am-11:00am
Caribbean Ballroom 4
1:1 Meetings
11:00am-12:10pm
Caribbean Ballroom 1-3
Coffee Bar | Sponsored by: DIRECTV HOSPITALITY
11:00am-4:00pm
Caribbean Ballroom 1-3
Networking Lunch
12:10pm-1:10pm
Caribbean Ballroom 5
1:1 Meetings
1:15pm-2:25pm
Caribbean Ballroom 1-3
Networking Break and Product Showcase
2:25pm-2:45pm
Caribbean Ballroom 4
1:1 Meetings
2:45pm-3:55pm
Caribbean Ballroom 1-3
Open Time
4:00pm-6:00pm
Closing Reception: 80s MTV
6:00pm-8:00pm
Boca Patio/Pier